How does it work? (Part 1):
CallTraQ, makes use of data your Telephone System already provides, but is going to waste. Most phone systems provide information (Call Records) about every telephone call placed and received. Call Records from your phone system are logged by the CallTraQ Software allowing you to manage more effectively.
provided by different manufactures vary, all provide at a minimum:
and many systems also provide
CallTraQ makes use of all the above information to provide you with the most complete information possible.